Answers
Refrigerated transport
questions, answered.
Everything customers usually ask about chilled and frozen freight across NSW and the ACT.
Do you offer refrigerated transport in Sydney?+
Yes. Our depot is in Prospect, Western Sydney, and we run daily chilled and frozen pick-ups and deliveries across Greater Sydney, from single pallets to full trailer loads.
Do you deliver to Newcastle, the Hunter Valley and Port Stephens?+
Yes. Scheduled Pacific Highway runs carry refrigerated freight from Sydney to Newcastle, Hexham, Raymond Terrace, the Hunter Valley and Port Stephens, including Nelson Bay and Anna Bay.
Do you service the Central Coast and Wollongong?+
Yes. The Central Coast is on our regular northern run, and we deliver south to Wollongong, the Illawarra, Kiama and Nowra.
Do you deliver chilled and frozen freight to Canberra?+
Yes. Hume Highway services carry chilled and frozen freight from Sydney through the Southern Highlands and Goulburn to Canberra and Fyshwick.
Do you run interstate refrigerated freight to Melbourne, Brisbane, Adelaide or Perth?+
Our scheduled services cover NSW and the ACT. If you have a specialised movement outside that area, call 02 9631 7777 and we will tell you straight away whether we can help.
How much does refrigerated transport cost?+
Pricing depends on pallet numbers, temperature, pick-up and delivery locations and how often you ship. Send your details through the online quote form or call 02 9631 7777. Quotes are usually returned the same business day.
What areas does Prospect Refrigerated Transport service?+
We deliver temperature-controlled freight across New South Wales and the Australian Capital Territory. This includes Greater Sydney, Newcastle, the Central Coast, Wollongong and the Illawarra, the Southern Highlands, the Blue Mountains, the Central West and Canberra, with more than 50 serviced locations in total.
What temperatures can you carry?+
We carry both chilled and frozen freight. Every trailer runs modern refrigeration equipment, and set points are agreed with you before dispatch so your product is carried at the temperature your cold chain requires.
What size is your fleet?+
Our fleet is 20 trailers, 10 prime movers and 4 rigids carrying up to 12 pallets each. That mix lets us handle single-pallet metropolitan drops and full-trailer regional line haul with the same operation.
Do you carry single pallets or only full loads?+
Both. We move anything from a single pallet to a full trailer load, and we regularly consolidate part loads across our scheduled NSW and ACT runs to keep costs down.
How do I get a quote?+
Complete the online quote form with your pick-up and delivery details, pallet quantity and temperature requirement, or call us on 02 9631 7777. Quotes are typically returned the same business day.
What are your operating hours?+
Our office operates Monday to Friday, 5:00 am to 4:00 pm. We are closed Saturday and Sunday. Deliveries outside these hours can be arranged by prior agreement.
Where are you located?+
Our depot is at 568 Reservoir Road, Prospect NSW 2148, in Western Sydney, which puts us close to the M4, M7 and the major food manufacturing and distribution corridors.
How long has the company been operating?+
Prospect Refrigerated Transport is an Australian, privately owned business with more than 35 years of operation. Founder Peter Evenden began with a single truck in the early 1980s, and the business now runs a full refrigerated fleet for some of Australia's best known food brands.
Do you handle pallet exchange for CHEP and Loscam?+
Yes. Pallet and hire equipment movements are handled under our hire equipment trading terms, which set out how CHEP and Loscam equipment is transferred and accounted for.
What kinds of goods do you carry?+
We specialise in food product distribution, including chilled and frozen goods for manufacturers, processors and distributors. Temperature-controlled food freight is our entire focus.
Still have a question?
Talk to our team about your cold chain and we will map out the right service.